Contact information

Last updated: 1 January 2026

Contact Us

If you have any questions about your order, our products, or our policies, you can contact us using the details below. Our customer support team will be happy to assist you.

Customer support

Support hours (AEST – Melbourne time):

  • Monday to Friday: 09:00–17:00
  • Saturday & Sunday: 10:00–17:00

We aim to respond to all inquiries within 24 hours on business days.

Company information

  • Store name: Noosa Essentials
  • Company name: NEXUCORP
  • Company registration number (SIREN): 932 502 172
  • VAT number: FR47932502172
  • Registered business address: 229 Rue Saint-Honoré, 75001 Paris, France

NEXUCORP is registered in France. Noosa Essentials sells and ships orders to customers in Australia.

Before contacting us

For faster assistance, please include your order number and the email address used at checkout when contacting us.