Terms of service

Last updated: 1 January 2026

This website is operated by NEXUCORP. Throughout the site, the terms “we”, “us”, and “our” refer to Noosa Essentials.

By visiting our website and/or purchasing products from us, you engage in our services (the “Service”) and agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced on our website.

Please read these Terms carefully before accessing or using our website. If you do not agree to all terms and conditions, you may not access the website or use our services.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services.

1) Online store terms

By agreeing to these Terms, you confirm that you are at least 18 years old or have reached the legal age of majority in your jurisdiction. You may not use our products for any unlawful or unauthorised purpose, nor may you violate any applicable laws or regulations.

You must not transmit any worms, viruses, or destructive code. Any breach of these Terms may result in termination of your access to the Service.

2) General conditions

We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by law.

You understand that your information (excluding payment details) may be transferred unencrypted and may involve:

  • Transmissions over various networks
  • Changes to conform and adapt to technical requirements of connecting networks or devices

Payment details are always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

3) Accuracy, completeness and timeliness of information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material on this site is provided for general information purposes only and should not be relied upon without consulting primary sources.

4) Modifications to the Service and prices

Prices are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuation of the Service, except where liability cannot be excluded by law.

5) Products or services

Certain products or services may be available exclusively online and may have limited quantities. Returns and refunds are subject to our Return and Refund Policy.

We have made every effort to display our products as accurately as possible; however, we cannot guarantee that your device’s display will accurately reflect the actual product.

We reserve the right to:

  • Limit sales of products or services to any person, geographic region, or jurisdiction
  • Limit quantities of any products or services
  • Modify product descriptions or pricing at any time without notice
  • Discontinue any product or service at any time

6) Accuracy of billing and account information

We reserve the right to refuse or cancel any order. If an order is changed or cancelled, we may attempt to notify you using the email address or phone number provided at checkout.

You agree to provide current, complete, and accurate purchase and account information and to promptly update your details as necessary.

7) Optional tools

We may provide access to third-party tools which we neither monitor nor control. You acknowledge and agree that we provide access to such tools “as is” and “as available”, without warranties or conditions of any kind.

8) Third-party links

Certain content, products, or services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.

9) User comments, feedback, and submissions

If you submit comments, feedback, or other materials, you agree that we may use, edit, copy, publish, distribute, and otherwise utilise them as necessary to operate and improve the Service, without restriction.

10) Taxes and currency

Prices displayed on our website are shown in the applicable currency at checkout. Any applicable taxes, duties, or charges will be clearly displayed before you complete your purchase, in accordance with applicable laws.

11) Errors, inaccuracies, and omissions

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service is inaccurate at any time, without prior notice.

12) Prohibited uses

You are prohibited from using the site or its content:

  • For any unlawful purpose
  • To violate any applicable laws or regulations
  • To infringe intellectual property rights
  • To harass, abuse, harm, or discriminate against others
  • To submit false or misleading information
  • To upload viruses or malicious code
  • To interfere with security features of the Service

Violation of any prohibited uses may result in termination of your access to the Service.

13) Disclaimer of warranties; limitation of liability

The Service and all products provided through it are supplied “as is” and “as available”, to the fullest extent permitted by law. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

Nothing in these Terms excludes or limits rights or remedies that cannot be excluded under applicable consumer protection laws.

14) Governing law

These Terms of Service shall be governed by and construed in accordance with applicable international commercial and consumer protection laws, without prejudice to mandatory rights available to consumers under Australian law.

15) Payment methods

We accept secure payment methods including major credit and debit cards and digital wallets where available. All available payment methods are displayed at checkout.

16) Store credit

In certain cases, we may offer store credit as a resolution. Store credit is issued at our discretion and may be subject to specific conditions communicated at the time it is issued. This does not affect your statutory rights.

17) Contact details

  • Store name: Noosa Essentials
  • Company name: NEXUCORP
  • Company registration number (SIREN): 932 502 172
  • Registered business address: 229 Rue Saint-Honoré, 75001 Paris, France
  • Email: contact@noosa-essentials.com
  • Phone: +61 7 3180 0620

NEXUCORP is registered in France. Noosa Essentials operates internationally and serves customers in Australia.

Customer support hours (AEST – Melbourne time):

  • Monday to Friday: 09:00–17:00
  • Saturday & Sunday: 10:00–17:00

We aim to respond to all inquiries within 24 hours on business days.